FAQ's

​Do I need to be able to paint?
Absolutely not!  Our art instructors will teach you how to mix colors and create a painting using step-by-step instructions and often on a pre-sketched canvas.  Throughout the class, they will assist you with your painting.  There is no judging, only fun!  In fact, our primary goal is for you to have fun; come with an open mind and you'll leave with a personal painting and more importantly, an amazing experience!
How do I register for a Class?
View the Event Calendar and choose the painting class you'd like to attend. Each event includes the date and time the class will be held.   Click on the link and follow the instructions to register.  If you are attending with a group purchasing tickets separately, please name your group so we can note the people you would like to sit with.  We do assigned seating since we often have multiple groups.  It is best for the first person in your group that registers to create a group name and share with everyone else what the group name is.  WE CAN NOT GUARANTEE SEATING PLACEMENT IF YOU DO NOT INDICATE YOUR GROUP UPON CHECKOUT.  We can not guarantee seating placement for last minute registrations (day of class) as our table assignments may already be determined.  Whenever possible, we place groups together, so moving the night of class may not be possible.  If calendar is blocked from registration, the studio has been reserved for a private party.
When should I arrive for class?
We will be prepping for class 30 minutes before class start time, you are welcome to come during that time and sit in our Lush Lounge.  You are welcome to come grab a drink and relax before class starts.   This will give you time to settle in, eat, drink, and socialize.  We promptly start our classes.  If you are late, you will need to catch up with minimum assistance.  For the respect of our other guests and are artist instructors, please make every effort to arrive early.  
What can I expect when I arrive and during the class?
When you arrive at Lush Art Studio, you will be greeted by one of our Lush Artists, Assistants, or maybe even one of our Lush Club members.  You will find your space which will be on a post it note at your space, it will have your name on it, put your things down, go visit our lounge to order a drink, relax and mingle until class starts.  If you are coming with friends, you MUST create a group and make a note so we will know to seat you together.  If you do not let us know you are in a group (at booking), we can not guarantee you'll be able to sit together.

Once class starts, your Lush Artist will show you step-by-step how to paint the selected art work.  Breaks will be provided throughout the class and by the end of the session, you will have a beautiful piece of art work to take home, not to mention an amazing experience you'll be talking about until the next time you join us!

Space is limited to 46 customers.  Some classes will be small and some will be full, each provides an unique experience.  

Please keep in mind our time is limited (most classes are two hours) and public classes are shared with others, so you may need to help anyone in your party needing special assistance during events.  If you are coming with someone with sight or hearing limitations please make a note and we will try and seat your party closer to the front.  Lush Art strives to help everyone but some children and elderly require more hands on help than we can provide in our class setting.  
Does Lush Art offer offsite events and parties?  ​
On occasion.  We prefer to do all events on site at our gorgeous studio.  Our space was designed for our classes and to make your event so much easier to use in our space.  
Does Lush Art only offer painting classes?
Lush Art may offer other types of event occasionally; however, they will follow a format similar to the one for painting classes. 
Can I request different colors than pictured?
Yes, but you must do so upon checkout (in advance) so that the other colors aren't poured for you.  It is often not recommended to make changes (unless it is an option we are offering for that particular painting), if you are a beginner painter.  You will be responsible for deciding which colors to use where, and our artist instructors will not be able to make specific instructions for you throughout the class, as it confuses our other painters.
Can I bring someone under 18 years old to any class?
Some of our classes are not recommended for minors.  We like to offer a variety so adults can feel they can be themselves.  We always state on the individual listing what our recommended age minimum is for a class. We also occasionally have a family day for younger painters and family members.  The Lounge is strictly for ages 21 and up.  
What do I need to bring to a class?
All you need to do is show up and have an open mind. We will provide everything you need to paint, including a canvas, paint, brushes, and apron.
Can I bring food and beverages?
Yes, we encourage you to bring your own food and non alcoholic beverages.  Lush Art is licensed to sell alcoholic beverages (beer and wine by the bottle).  Warner Robins prohibits BYOB of alcohol.  When bringing your own food you must provide your own paper plates, utensils, glasses, napkins, and ice.

NOTE:  Anyone buying alcohol at the studio must drink responsibly.  Our license is strictly for selling beer and wine, we do not pour or serve.  You are responsible for your intake.  We want everyone to have a terrific time, but your safety comes first.  Please assign a DD or have someone pick you up if you plan to LUSH it up.  UBER and LYFT are your friends!  
What type of paint do you use?​
We use acrylic paints which are non-toxic and water soluble.  They dry very quickly so your painting will likely be dry by the time you are ready to leave.
What should I wear?​
We recommend you wear clothing that you would not mind getting soiled since acrylic paints do not always come out of clothing after they dry.  We also provide the use of our aprons which will help protect your clothes.
Can someone attend the class without registering?
Everyone who attends our classes must be registered through our website. It is distracting to our painters to have non painters making comments and observing.  All attendees need to be paying, registered painters.
Can I rent your space for a private party both with and without art instruction?
Yes, in addition to paint parties, our space makes a great venue for other events.  You may cater or bring your own food.  Please visit our PRIVATE EVENTS page for more information.
What are your studio hours?
Our Studio Manager is here Monday through Friday from 9 am until Noon.  Our other hours vary, depending on our events calendar.  But generally we are open 6ish to 9ish Monday-Saturday.  
can i start with a blank canvas?
Unless otherwise noted, all classes start with a pre-sketched canvas. If you'd prefer a blank canvas (not a pre-sketched one), please make a note of that when you book, or send us an email and let us know.  You are welcome to bring your own brushes and paint as well, however this will not adjust the cost of class. You can also request different colors, if you send a note upon checkout.

POLICIES

What happens if I need to cancel?
For Public Events
If you notify us via email (info@paintwithlushart.com), at least 24 hours prior to the event, you will receive a studio credit to be used in the next 3 months.  Cancellations within 24 hours of class will not be given credit, please find someone to take your place.  Think of these tickets as concert tickets, a place has been saved for you.  If you do not show up for the event,  you will not receive a class credit.  Paint will be poured for you and a place will have been prepared for you, so you will forfeit your funds to cover the supplies used for you.  If the credit is not used during the 3-month credit period, then the funds would be forfeited.  We know that emergencies, sickness, and other events happen, however, the cancellation policy is in place so that we can appropriately plan our classes and space.

There are no exceptions on this policy.

For Private Events:
No refunds are available--NO EXCEPTIONS.  Upon booking your event, studio time has been reserved for your group and blocked from our calendar.
Date Change--If you would like to change the date of the event, you must notify us at least seven (7) days prior to the event and based on availability, we will do our best to reschedule your event.

Can someone attend the class without registering?
No.  All attendees must be paid ticket holders.  No exceptions.  
What is your alcohol policy?
If you plan to enjoy the full Lush experience, please bring your ID! Alcoholic drinks will not be served to anyone under the age of 21 or without proper identification. 

Beer and wine (by the bottles) can be purchased in Lush Lounge before, during and after your event.

No outside alcoholic drinks are allowed.  Warner Robins law prohibits BYOB of alcohol.
What if i'm late to CLASS?
If you are late and/or unable to finish your painting within our class time frame you may be asked to take it home to finish on your own time.
ARE THERE ANY GENERAL CLASS RULES?
Painting takes approximately 2 hours, some paintings are more time consuming than others, if we know it will be longer, we will show that on the website class time.  If you are late, you may have to take your painting home to finish on your own time.

Each class will post the age requirements.  Please follow those.  Minors must be accompanied with a painting adult (meaning you both have tickets), unless otherwise noted.  Classes marked 18 and over often become mature in nature on occasion and children require more attention than we can give them.  We want Lush Art to be a place adults can go to relax and be themselves without having to censor themselves. We offer kid private events.  We also occasionally have family classes that children are welcome to attend. Children are allowed to come to private events.
Is there a minimum number of participants to hold a class?
Yes! Participants are limited to 40 and we reserve the right to cancel open classes if we do not have a minimum of 6 people registered. A choice of refunds or credit will be issued in this case.
Are there any other policies I should be aware of?
When you register you are releasing Lush Art of any liability of personal property.  Acrylic paint does NOT come out of clothing once it dries.  Do not bring anything in you don't want paint on.

If you drink you are releasing Lush Art of any responsibility, and you are agreeing that you are to drink responsibly, Lush Art LLC has the right to refuse service to anyone at any time during a party without a refund.

​You are also agreeing to allow the use of any photos taken during the class to be used on the website, social media, or as advertising. 
What if i didn't have fun?
Lush Art strives to make sure everyone has a great experience and leaves with a painting they like.  However, due to the time and energy we put into each class, Lush Art does not provide refunds for experiences you did not enjoy.  REMEMBER we are about FUN art, not FINE art.  
My child is attending a class; can i leave them?
Possibly, however, if you leave your child for a kid's event, make sure the number you give us is where you can be reached while they are in our studio.  Classes will be marked as Drop Off if this will be allowed.  The person responsible for picking your child up MUST be present BEFORE scheduled end of class.   Any child not picked up by end of class will be billed $1 per minute. This bill will be due upon receipt. If your child isn't picked up within a reasonable amount of time and we haven't heard from you, the police department will be called. (Can you tell this has happened to us before?!?)

PRICING

What are the prices for a class?
The prices depend on the size of the canvas you'd like to paint during class and the type of class you are attending.  Prices are listed on each individual class.  ​Generally, public classes (our regularly scheduled classes), includes canvas, supplies, and instruction (some exceptions apply):
  • $40 (16x20, 10x20)
  • $35  (11x14, 12x12) 

Private Events include canvas, supplies, and instruction (some exceptions apply). Find out pricing and more on our PRIVATE EVENT page.
DOES LUSH ART OFFER DISCOUNTS?
​We offer a 10% discount for active military and their spouses on adult open classes (does not include beverages, gift purchases, kid's events, or private events)  You must enter coupon code: activemilitary.  Only one coupon per class.  Must be used at time of purchase.

Lush Club is a great way to save all year long. This is a great option for someone who attends regularly.  Find out more on our Lush Club page.
 
Coupons can only be redeemed through our online booking system,  not available in studio. 

No refunds on coupons not used during time of purchase.  No exceptions.  

Check out the bottom of the page to connect with us for special offers through our Newsletter as well as on Facebook, Instagram, and Twitter. 
DOES LUSH ART OF WARNER ROBINS OFFER FUNDRAISING EVENTS?
Yes. Please see our Donations and FUNdraiser page for details.
Do you offer gift certificates?
We sure do! There is no easier way to bestow the perfect gift than by email us who you want to gift, the amount you want to gift, and what email you want the invoice sent.  We will send you an invoice, and once it is paid, we will create a custom gift certificate we can email you to print and gift.  

There are no cash refunds available for gift certificates; they must be redeemed for a class (if there is an overage; it may be redeemed for another class). 

​Also, UNLESS a gift certificate states that a portion of the gift was for wine, you can't redeem it in store. It can only be used on classes booked online.  Gift codes are claimed ONLINE only to redeem unless the buyer makes an agreement with me before buying so I can attribute the funds properly.